FAQ

🍥 Orders & Shipping

When will my order ship?
We usually ship out within 2–4 business days. 

Do you offer international shipping?
Not for now :( but we’re working on it! For now, we ship within Singapore

📦 Returns & Refunds

We do not accept returns or offer refunds.

However, if there's a mistake on our part such as receiving a defective or incorrect item, we’ll replace it for you. Just reach out within 7 days of receiving your order and we’ll sort it out 💌 *general wear and tear or damage from use is not covered.*

🧸 Product Restocks & New Drops

Will you restock?
Maybe yes, maybe no! 😌
Once it sells out, we might switch things up with new colorways or fresh designs instead.
Follow us on @hellokiraclub to stay updated on drops and restocks!

Are new designs or colors coming?
Yes! We’re always dreaming up new colors and designs. Keep a lookout! 💖